How modern buildings operate, connect, and generate value 

Week 18: The Six Domains of Digital Infrastructure (PPP Chapter Breakdown)

In this weekly series, we explore how the commercial real estate industry is being transformed by data and digital infrastructure. Guided by the principles in Peak Property Performance, we unpack a new idea every week to help owners unlock value, reduce risk, and future-proof their portfolios. Learn more about OpticWise and Bill Douglas, the authors of this series.

What makes a building digitally ready? The answer is more than just WiFi or access control—it’s about building a strategic, integrated foundation across six core areas.

In the Peak Property Performance framework, this strategic foundation is defined by six interconnected domains of digital infrastructure. These domains are the backbone of the PPP Digital Infrastructure Review and serve as a universal lens to assess, benchmark, and upgrade properties for long-term performance.

The Six Domains of Digital Infrastructure

Each domain captures a critical element of how modern buildings operate, connect, and generate value. Let’s break them down:

1. Network Infrastructure & IoT

This is the circulatory system of a smart property. It includes all backbone connectivity: managed WiFi, multi-homed internet, cabling, networking hardware, and the IoT devices that rely on that connectivity. Robust network infrastructure is the baseline for any technology strategy—and yet, it’s where many properties fail first.

2. Security, Access Control & Risk Management

This domain covers physical and digital security, smart locks, access systems, visitor management, cybersecurity measures, and data protection protocols. It’s where trust, liability, and tenant peace of mind intersect—and it’s becoming a board-level conversation.

3. Energy & Resource Management

From building management systems (BMS/BAS) and smart meters to energy analytics platforms and submetering, this domain governs resource optimization. With energy costs rising and pressure to reduce carbon emissions mounting, owners are looking here for both cost savings and compliance with decarbonization goals.

4. Property Operations & Tenant Experience

This includes proptech platforms that touch both the operations team and tenants—like work order systems, package delivery lockers, mobile apps, and amenity management. Increasingly, tenant experience is tied to digital functionality, making this a key area for NOI impact and competitive differentiation.

5. Financial & Asset Management

This domain links operations with the ownership suite. It includes budgeting tools, CapEx planning software, lease management systems, and reporting dashboards that give owners greater control and foresight. When integrated with operational systems, these tools unlock predictive insight.

6. Data Aggregation & Analytics

The final domain is often the most neglected—but arguably the most valuable. It’s where all the disparate data points from the other five domains come together. Centralized analytics platforms, data lakes, digital twins, and AI integrations belong here. Without this layer, owners are flying blind.

Why This Matters

Most buildings underperform in one or more of these areas—not because they lack technology, but because they lack strategic alignment across these domains. Siloed systems create friction, inefficiencies, and lost revenue. That’s where the PPP Digital Infrastructure Review comes in. It provides a structured, objective assessment across all six domains—backed by the framework used in Peak Property Performance.

Owners who understand and act on these six domains don’t just fix tech gaps—they unlock a new level of operational excellence, tenant satisfaction, and NOI growth.

Start your review today – click here  PPP Digital Infrastructure Review

 

Andrew Stanton CEO Proptech-PR

Become a PROPTECH-X reader today, its free.

Your Email *

Your Name *

Subscribe