Week 21: Why Most ESG Strategies Fail Without Infrastructure

In this weekly series, we explore how the commercial real estate industry is being transformed by data and digital infrastructure. Guided by the principles in Peak Property Performance, we unpack a new idea every week to help owners unlock value, reduce risk, and future-proof their portfolios. Learn more about OpticWise and Bill Douglas, the authors of this series.

ESG is everywhere—but unfortunately, performance isn’t.

In recent years, environmental, social, and governance (ESG) goals have become a boardroom mandate for commercial real estate owners. Investors want to see climate commitments. Tenants want to work and live in green-certified buildings. Regulators are beginning to impose penalties for inaction.

So why are so many ESG initiatives underperforming?

Digital Infrastructure as the Missing Link

The answer lies in the foundation—or lack thereof. Most ESG strategies are layered on top of outdated building systems, siloed operational data, and patchwork technology. You can’t manage what you can’t measure. And you can’t measure what you can’t see.

Without a proper digital foundation, ESG programs become little more than branding exercises. Check-the-box certifications. Disconnected sensors feeding stale dashboards. Energy audits collecting dust.

To move from aspiration to action, owners need to focus on the plumbing—the invisible but essential digital and data infrastructure that makes ESG measurable and actionable.

You Can’t Manage What You Can’t Measure

Today’s buildings generate enormous amounts of data: HVAC efficiency, water usage, occupancy patterns, indoor air quality, carbon intensity, waste diversion, tenant satisfaction—the list goes on. But in most assets, this data is:

• Siloed across disconnected systems
• Owned by third-party vendors
• Unstructured or incomplete
• Unavailable to ownership in real-time

This makes ESG reporting reactive at best—and greenwashing at worst.

Without a foundation of data & digital infrastructure, owners are flying blind. And investors are catching on.

Digital Infrastructure Is the Hidden Enabler of ESG

If you want to hit your ESG targets, you need to build from the bottom up. That means owning:

• A unified connectivity layer (not just fragmented networks)
• A sensor ecosystem that delivers accurate, real-time data
• A platform for normalization and contextualization of data
• Governance tools to control who sees what
• Feedback loops to turn insights into operational change

This is the essence of what we call DDI: Data & Digital Infrastructure.

Without it, ESG remains a spreadsheet exercise. With it, it becomes a source of competitive advantage.

ESG-Driven Owners Start with DDI

Whether you’re aiming for LEED, Fitwel, WELL, or net-zero targets, the journey starts by taking control of the systems underneath the strategy.

Our PPP Digital Infrastructure Review evaluates six key domains of DDI readiness. It’s the fastest way to understand where your gaps are—and how to fix them.

Coming Next Week:
 Week 22: Cut Your Insurance Premiums by 10% With Building Intelligence

Andrew Stanton CEO Proptech-PR

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