Andrew Stanton – ‘AI the catalyst for real estate’s future’

Why those who adopt AI responsibly stand to unlock efficiency, trust, and long-term relevance

Andrew Stanton CEO Proptech-PR & Founder Proptech-X

Artificial intelligence is no longer a distant promise—it is a practical tool transforming how the UK property market operates. From agencies and developers to investors and property managers, it has swiftly moved from buzzword to business-critical technology in UK real estate. What once felt like the preserve of Silicon Valley is now firmly embedded in our property ecosystem. The debate is no longer about if AI will shape the industry, but how quickly and who will lead the charge.

Turning Data into Decisions

The UK housing market has long been accused of opacity, with valuations and forecasts driven by legacy datasets, intuition, and fragmented information. AI is cutting through the noise. By analysing everything from Land Registry data to lending trends and live consumer sentiment, AI-driven platforms can deliver far more accurate forecasts. For developers and investors, this reduces risk and makes capital deployment smarter, faster, and more evidence-based.

Redefining the Customer Journey

On the front line of agency, AI is transforming how buyers and renters find property. Gone are the days of clunky search filters; today, intelligent systems can weigh lifestyle factors, commute times, and personal preferences to recommend homes that truly fit. For consumers, it’s a smoother journey. For agents, it means higher conversion rates and customer loyalty in an increasingly competitive market.

Efficiency Without Losing the Human Touch

The role of AI is not to replace people but to empower them. Tools that verify identities in seconds, chatbots that qualify leads 24/7, and scheduling assistants that eliminate diary clashes are already operational. The mundane is automated, freeing property professionals to focus on what matters most—negotiation, problem-solving, and building the trust that underpins every transaction.

Risk, Compliance and ESG

AI’s role in compliance and sustainability is rapidly becoming indispensable. Fraud detection, AML checks, and document verification can now be handled faster and more securely than manual methods. In parallel, AI-driven monitoring of building performance and energy use helps landlords and managers meet increasingly tough ESG requirements. The intersection of operational efficiency and sustainability will define the next generation of winners in UK real estate.

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Andrew Stanton CEO Proptech-PR

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OpticWise – Data and digital infrastructure the foundational nervous system of modern property

Week 16: The Digital Nervous System – Connecting Sensors, Systems & People

In this weekly series, we explore how the commercial real estate industry is being transformed by data and digital infrastructure. Guided by the principles in Peak Property Performance, we unpack a new idea every week to help owners unlock value, reduce risk, and future-proof their portfolios. Learn more about OpticWise and Bill Douglas, the authors of this series.

The Digital Nervous System – Connecting Sensors, Systems & People

Every high-performing property has a nervous system—an invisible network that connects building systems, sensors, platforms, and ultimately, people. But most commercial buildings today still operate with disconnected parts, outdated assumptions, and missing feedback loops.

This lack of clarity, let alone the lack of digital connection and data collection, isn’t just a technical issue -it’s a strategic one. When your building’s systems can’t talk to each other (or to you), you lose valuable insights, responsiveness, and control.

That’s why data and digital infrastructure must be seen as the foundational nervous system of a modern property. Much like the human body relies on the brain and nerves to sense and respond, a smart building depends on a digital backbone to monitor, interpret, and act.

What Is a Digital Nervous System?

In the context of CRE, your digital nervous system includes:

• Sensors – Collecting real-time data (air quality, motion, light, occupancy, utility usage, etc)
  
  
• Networks – Secure, reliable digital infrastructure transmitting this data across systems
  
  
• APIs & Middleware – Translating and integrating data across platforms
  
  
• Control Systems – Making decisions automatically or notifying stakeholders
  
  
• User Interfaces – Enabling people (operators, tenants, vendors) to act on insights

But without intentional design, these components operate in silos. HVAC might run independently from access control. Utility metering may be separated from tenant comfort data. And no one has a unified view of performance.

This fragmentation leads to missed opportunities, inefficient operations, and hidden risks.

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Andrew Stanton CEO Proptech-PR

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Smart Spaces launches agentic AI workplace concierge – ‘Space Agent’

A ‘workplace companion that’s not just about managing buildings’

Smart Spaces has launched Space Agent, its new agentic AI-driven workplace concierge designed to transform how people manage and engage with buildings and their workplaces. Space Agent – introduced through its friendly persona, Max – is fully interactive via text and audio and integrates seamlessly with the Smart Spaces’ smart building operating system (OS) and employee engagement app.

“Space Agent extends and elevates our platform by adding an intelligent, conversational layer that removes complexity and gives time back to users,” said Dan Drogman, CEO of Smart Spaces. “With Max, we’re delivering a simple, proactive AI-based workplace companion that’s not just about managing buildings – it’s about radically changing how people interact with modern commercial office space today.”

A digital concierge for your life, not just your building – Space Agent is designed to help landlords, asset managers, facility teams, tenants and their employees. It can respond to questions – in plain everyday language – automate repetitive tasks and act in real-time, capitalizing on Smart Spaces’ extensive investment to integrate its Smart Building OS with numerous building systems.

Features include Interactive workplace assistant– ask Max to book a desk, reserve a meeting room with colleagues or reserve a parking space, all in real-time.

Smart facilities support– facilities managers can ask Max questions about the building and get data and answers back fast such as: How many people were in the office last week? Why is HVAC struggling on floor 14? How much water did the building use yesterday? How can energy use be cut by 10% in three months? Space Agent builds dashboards, analyses data and takes recommended actions automatically.

Max can recommend activities on offer like lunchtime running clubs, make bookings and help foster new connections and friendships with colleagues.

Customer service made simple– raise issues instantly by chatting to Max. For example, report a broken computer monitor and Space Agent will log and raise a support ticket with IT.

By acting as both data analyst and digital concierge, Space Agent simplifies building operations  while improving the whole employee experience in the workplace.

“Buildings that can diagnose, respond and adapt in real-time are cheaper to run, faster to optimise and, perhaps most crucially, easier to lease,” adds Drogman. “Occupiers want tools for their staff to help them engage with their workplace. Landlords want information and control over their facilities. ESG frameworks are demanding and require lots of information. We believe Space Agent will help deliver in all these areas.”

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Andrew Stanton CEO Proptech-PR

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