The Property Franchise Group (TPFG) partners up with Coadjute Network

I know, yet another piece about one of my clients, but again it is big news and speaking personally great news, as estate agency is still unfortunately until now in the foothills with how it is going to digitally transform its operations. At last we are seeing the clear routemap emerging that will help every single stakeholder who does property, to do it faster, better more efficently and with greater insight.

Press Release – London: 11 April 2024: ‘The Property Franchise Group (TPFG) has announced today that at the conclusion of a successful pilot they will be expanding their use of the network with the view to start rolling out nationally with Coadjute, the London-based property technology business. TPFG, the largest franchise estate agency group in the UK, has been piloting the solution across 12 of their branches over the last five months.

The rollout will include Coadjute’s digital property data pack capability and smart forms which are designed to help agents meet the latest National Trading Standards Estate and Letting Agency Team (NTSELAT) guidance. Coadjute’s digital data solutions enable estate agents to access a range of data sources at the press of a button. Once the relevant data is sourced, it can then be transposed instantly to a range of property forms including PIQ, BASPI or TA6 and shared with the seller and conveyancer.

Over the past five months of the pilot, the solutions have saved the participating TPFG branches 25 minutes per transaction on average, which equates to around 39 working days. TPFG sees it as a key tool in helping their network and consumers speed up transaction times and cut fall-through rates.

Adam Noonan, Group Commercial Director at The Property Franchise Group says “We’re delighted by how the Coadjute pilot performed and are looking forward to building on these results in future. We know that in today’s market, consumers are increasingly anxious about the whole process and by offering access to the Coadjute network, we can help to ease these concerns and offer a level of transparency around the process, whilst speeding up transaction times. Coadjute’s technology enables everyone in the property transaction a clear view of what is happening and when, thanks to the real-time connection.”

Glynis Frew, Group Franchise Training and Development Director at The Property Franchise Group says “TPFG is committed to delivering real and discernible value to our franchisees and their customers, helping them to win instructions and offer a best-in-class service that allows them to stand out from their competition. It takes more than great training and ongoing support to deliver outstanding service to our customers, we also need cutting-edge technology which is where Coadjute comes in.”

Dan Salmons, CEO, Coadjute commented “When the team at TPFG came to us they were looking for a technology solution that could make a real difference for their franchisees and customers. Coadjute’s ability to pre-fill digital property data from multiple sources and enable it to be shared securely got great feedback from the start. We couldn’t be prouder to be helping the UK’s largest estate agency franchise to deliver a truly digital experience for their customers.”

For anyone who is unaware The Property Franchise Group is the UK’s largest franchise estate agency group with branches in 930 locations across 16 brands in the UK. Coadjute is the leading data network for the property market and recently announced a strategic investment round led by Lloyds Banking Group and including Nationwide, NatWest, and property portal Rightmove. Coadjute was founded to streamline the property transaction process to deliver a faster, smoother, and more transparent process to property professionals and homebuyers and sellers.

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Alto announces new integration with Tappter

Alto, the market-leading estate agency software and part of Houseful, has announced a new integration with Tappter – the secure, omni-channel messaging platform.  This integration is the latest move by Alto to streamline its sales and lettings progression journey for agents and their customers. 

Tappter brings together WhatsApp, SMS, email and messages through the Tappter app into one single interface that’s easily integrated with Alto. This streamlines communication for agents and highlights exactly when messages and documents have been seen and signed. Its group chat functionality can also be used to speed up the transaction – and bring customers and partners together throughout the sales and lettings journey. This removes the need for employees to use personal WhatsApp accounts which can create a cybersecurity risk. 

Alto’s integration with Tappter means existing Alto customers can get seamlessly set up with Tappter, avoid double-keying information and ensure they have a full audit trail of communications. It also complements Alto’s next generation of Lettings Progression – an intuitive workflow designed to speed up and simplify the onboarding of new tenants. 

Riccardo Iannucci-Dawson, Chief Operating Officer at Alto comments: “Best-in-class communication is a simple way for agents to get ahead of the competition and Tappter takes this to the next level with its intuitive business dashboard which provides a real-time overview of all communication. Agents can not only use this to speed up the sales and letting process but to also inform and improve their local marketing efforts.”

Keith Banwaitt, CEO and Co-founder of Tappter comments: “Tappter is excited to be partnering with Alto to bring industry-leading messaging capabilities to its large Estate Agency user base. The seamless integration with Alto allows Estate Agents to implement the Tappter solution with the tap of a button and maintain data integrity between the two systems without having to double-key information. It marks another significant milestone for the Tappter business as part of a drive to team up with best-in-class CRM providers to reduce communication delays, time to cash and dropouts whilst increasing customer loyalty through the provision of a cutting-edge digital customer experience.”

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Andrew Stanton’s PROPTECH-X ‘Proptech & Property News’ in association with Estate Agent Networking & News Now publications. #proptech #property #realestate #digitaltransformation #startups