TM Group named Search Provider of the Year at LEAP Modern Law Conveyancing Awards 2024
TM Group, a leading property search and conveyancing data specialist, has been named Search Provider of the Year at the LEAP Modern Law Conveyancing Awards 2024, held on November 21 in Liverpool.
This accolade marks TM Group’s third major award in 2024, following wins for the Supporting the Industry Award at the British Conveyancing Awards 2024 and Supplier of the Year for Lawtech Software Group at the British Legal Technology Awards 2024, recognizing its industry-leading AML and client onboarding solutions.
Ahead of the Pack The Search Provider of the Year award celebrates exceptional customer service, innovation, IT security, and understanding of client needs—areas where TM Group excels by consistently raising the bar for the conveyancing industry.
Competing against top finalists such as InfoTrack, Searchflow, and The Search Bureau, TM Group re-enforced its position as the UK’s leading conveyancing data specialist.
Key highlights that impressed the Judges
‘Exceptional Customer Service, Regional Focus: A restructured Client Services team delivers personalised, localised support. Innovative Roles: Case Progressors ensure smooth management of complex cases. Proven Success: High customer satisfaction and consistently strong Net Promoter Scores (NPS).
Deep Understanding of Customer Needs, Tailored Solutions: With over 800 search options and real-time data, TM Group empowers legal and property professionals to meet today’s complex property transaction challenges. Proactive Engagement: Frequent client consultations ensure challenges are anticipated and resolved.
Commitment to Resolving Issues. Refined Processes: Enhanced methodologies for quick and effective issue resolution. Training Excellence: Comprehensive development for staff and clients enhances service quality. Robust IT Security. Gold Standard Certification: ISO 27001:2013 certification underscores TM Group’s commitment to safeguarding client data.
Advanced Cybersecurity: Features like Single Sign-On (SSO) provide clients with enhanced security and ease of use. Driving Innovation in Conveyancing.’
Jonathan Stebbings, (Pictured above) Chief Commercial Officer at TM Group, expressed his pride in receiving the award, “Winning the Search Provider of the Year award reflects the dedication and innovation of everyone at TM Group. We’re committed to delivering exceptional service and cutting-edge solutions to support legal and property professionals in an increasingly complex landscape. This recognition inspires us to continue transforming property transactions and raising industry standards for the future.
TM Group’s triple recognition in 2024 solidifies its position as a leader in conveyancing innovation, committed to empowering clients with outstanding service and technology-driven solutions.”
The TM Group is a leading property data and technology provider for over 20 years, it specialises in digital conveyancing solutions that enhance efficiency and compliance for the Commercial and Residential Property sectors and consistently deliver exceptional levels of customer service. Their aim is to deliver innovative technology solutions that simplify the property transaction for the legal and conveyancing sectors, making them a trusted partner for legal professionals.
Their customers extend to legal professionals (including Residential Conveyancers and Real Estate Professionals), Mortgage Lenders, Estate Agents, and Developers. Conveyancing Data Services, Property Searches Scotland and Lawtech Software Group are also part of the TM Group.
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